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What is a Trade Account?

October 4th 2023

At Spotless Water, we’re always striving to enhance your experience and one significant way we’re doing that is by introducing Trade accounts. But what exactly is a Trade account and how can it benefit you? Let’s dive in.

Understanding Trade Accounts

A Trade account at Spotless Water is your key to a world of convenience and savings. It’s designed to make your visits to our stations quick and easy. Here’s what you need to know:

Same Great Price, More Convenience
Trade account holders will enjoy the same fantastic regular price per litre at our stations. That means you’ll continue to benefit from the pricing you’ve come to appreciate.

Tap-and-Go Simplicity
With a Trade account, it couldn’t be simpler. Just tap your Trade account key fob at the station to log into your account and get access to the lowest at-pump price!

No Account? No Problem! But…
For those who prefer not to have a Trade account and want to pay at the pump, please be aware that a small convenience fee of 2p per litre will be added to the pump price. It’s our way of ensuring that everyone can access our great water while rewarding our Trade account holders for their loyalty.

Already Have an Account?
If you already have an account, there’s no need to re-sign up. Your existing account will seamlessly transition into a Trade account. Just remember to use your key fob (or fob number) at the station and you’ll continue to enjoy the same great price per litre.

When Do These Changes Take Effect?

These exciting changes are scheduled to take effect on December 12th 2023. You have plenty of time to prepare and sign up for your FREE Trade account if you haven’t already.

Benefits of a Trade Account

Join us today for cost-effective ultra-pure water and the benefit of paying the current standard price.

Competitive Pricing
Pay just 3.9p per litre for ultra-pure water with a Trade account while PAYG customers pay an extra 2p per litre.

State of the Art Technology
Our stations are equipped with cutting-edge technology to ensure the highest water quality.

Account Control
Easily manage your account, access receipts, view statements, and monitor usage.

Replacement Key Fobs
Request a replacement key fob from your account and track usage.

Get rewards for referring friends to Spotless Water.

Site Discounts
Enjoy exclusive discounts at partner sites.

How to Get a Free Trade Account

Getting a Trade account is simple and straightforward:

Signing Up
To sign up for a Trade account, follow our step-by-step guide. It takes just a few moments and you’ll be on your way to enjoying the benefits.

  1. Visit our website or sign-up portal
  2. Click “Sign Up”
  3. Enter your details
  4. Wait for your key fob
  5. Start filling up!

Reordering Your Key Fob
If you already have a key fob, great! If you need to reorder one or have any questions about it, we’ve got you covered.

  1. Contact our customer service team via email or phone
  2. Be sure to include your name, account email address and address
  3. Specify which fob you’ve lost if you have more than one
  4. We’ll get a new one requested for you

We’re Here to Assist

We understand that change can raise questions and we’re here to assist you every step of the way. If you have any queries or need assistance with the process, our team is ready to help. Simply reach out to us through our contact page.


No need to worry! If you already have an account, it will automatically transition to a Trade account. As long as you use your existing key fob at the station, you’ll continue to enjoy the same great price per litre.

If you’re a PAYG customer, consider signing up for a free Trade account to keep enjoying the current price. It’s quick and easy – click here to get started!

Absolutely! You can continue using our stations and pay at the pump if you prefer. Just remember there will be a small convenience fee of 2p per litre added to the pump price without a Trade account.

No, you don’t need to be a registered company to sign up for a Trade account. It’s open to everyone! Our Trade accounts are designed to benefit all our customers, whether you’re a business or an individual.

The small convenience fee for PAYG customers not using a Trade account helps us continue offering the same great price per litre to Trade account holders. It ensures fairness and allows us to maintain the quality of our service. We’re committed to providing you with the best value and options.

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